MyFlightSearch Reviews

MyFlightSearch has an overall rating of 1.5 based on 46 reviews. Customer feedback on MyFlightSearch is mixed: MyFlightSearch reviewers highlight positive aspects like user-friendly interface, competitive pricing, wide range of flight options, good customer service, which strongly appeal to budget-conscious travelers, occasional flyers, families planning vacations, business travelers. However, MyFlightSearch is often criticized for its hidden fees, limited customer support hours, occasional booking errors, lack of flexible cancellation policies.

1.5/5.0

46 reviews

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All MyFlightSearch Reviews (46)
TroySilva
July 26, 2023
"Avoid buying from this company; they messed up my reservation..."
I really recommend steering clear of this place since they didn’t manage to secure my ticket. I've been hanging on for months and still no sign of a refund. Even with their claims of fixing things by next week or the month's end, nada has happened. It's clear to me that this is a scam, so be careful out there.
organicpanda716
July 07, 2023
"No Stars for This Company: Still Waiting on My Refund"
Back in May, I got an email saying my refund would be here by June 30. Well, that date came and went, and still no refund in sight. I reached out for an update, and they said they’d look into it. Tried calling them too, but no luck there. It’s wild that they’re still operating after 5 months of this. Anyone heard if they’re being looked into by the authorities?
orangepeacock978
July 04, 2023
"Beware of Neha Gulaty - She's a Scam Artist!"
Neha Gulaty, who co-owns myflightsearch, is well-known for her scamming ways. She tricks folks by running this shady business. If you're looking to get your hard-earned cash back, reach out to her at +17024995592 in the USA. Just a heads up, she runs her operations from India. You can also lodge a complaint with the Indian police by shooting an email to neha.g@myflightsearch.com. The head of operations in India is Ankur Khurana, and you can contact him at +919811710195. For accounts issues, reach out to Basant Maheshwari at +919555411123. It's crucial to take action and voice your concerns. And hey, don’t forget to tag the Indian government and the cyber cell on Twitter to help track her down!
Beatrice.Diaz
June 29, 2023
"Avoid this website at all costs!"
This site is just plain awful. I still haven't gotten my refund for a flight that got canceled back on March 23rd. Here we are at the end of June, and I'm still waiting. On top of that, I've been disconnected by their reps more times than I can count. Seriously, steer clear of this website!
Logan.Owens
June 28, 2023
"Avoid buying flights from this site."
I booked a flight on January 23rd, but it was canceled in March. It's been ages, and I'm still waiting for my refund. I've sent a bunch of emails and made several calls, but every time I ring them up, I end up on hold for 30-40 minutes with no answer. And when I finally manage to talk to someone, they just hang up on me. The customer service is just awful. I really don't recommend using this website. I travel a lot, but I won't be suggesting it to my colleagues or pals.
BrooklynMatthews
June 20, 2023
"These crooks are the absolute worst!"
You are involved in some shady dealings. Right now, you’ve got $397 of my cash, which was meant to be returned to me by the 18th of this month. I’ve talked to several folks from your booking team who told me it would take 6 to 8 weeks from the purchase date on the 28th. My flight got canceled, and I was promised a full refund. I was told there was a mistake on your side, which is why I haven’t seen it yet, and I was guaranteed it by June 18th. I hope you realize that you’re causing a hassle for an active member of the U.S. Army. If you’re trying to pull a fast one on me, that’s a whole new level of evil.
LanceHarvey
June 19, 2023
"These crooks are the absolute worst!"
I am really let down by the service I got from this company. It's been more than a month since I booked and then cancelled a flight on April 28th, and they still haven't given me back my $397. At first, they acknowledged it was their fault and promised I'd get my money back soon. But when I called to check in, they just hung up on me. This company can't be trusted, and their business methods are super shady and dishonest. As someone who travels a lot because of my active duty, I can say without a doubt that this has been the worst experience I've ever faced. I strongly recommend steering clear of their services.
organicostrich378
June 17, 2023
"Avoid MyFlightSearch.com - It's a Scam!"
Honestly, if I could, I'd rate MyFlightSearch.com a big fat zero. I was looking for Silver Airways on Google, and this site popped up. At first, it seemed legit, like it was actually Silver Airways. But after I put in my details and paid, I figured out it wasn’t the real deal. When my ticket didn’t show up in 24 hours, I called to cancel. They told me my credit card would get refunded, but guess what? That never happened. I reached out to my credit card company and disputed the charge twice, but they said I had to show proof of cancellation. Since I cancelled over the phone, I got no evidence. Plus, I told them I never got my tickets. I even went ahead and filed a complaint with the Clark County Nevada State Attorney's office and the FTC. If enough folks raise their voices, maybe these scammers will get shut down. You can look up 'attorney general Nevada complaint' on Google to file yours too.
browngoose443
June 14, 2023
"Avoid This Site at All Costs!"
I booked a trip to Vegas on June 14th back on May 2nd. But then, on June 11th, I got an email saying my reservations were cancelled. They promised a full refund in 6-8 weeks, which just added to my frustration. I called customer service five times, but every time I asked to talk to a supervisor, they hung up on me. After a while, I finally got some info. The reps told me there was a tech glitch on the day I made my booking, which led to all flights being cancelled. They then offered to rebook for the same dates, but it would cost me an extra $800. It felt like they just gave my seats to someone who was willing to pay more. Not long after our chat, I got another email saying my reservation was cancelled based on some supposed agreement, and that the refund process was underway. First off, there was no agreement since I kept getting hung up on. I didn’t even say anything rude! Plus, it took just seconds for them to take my money over a month ago, so why does it take 6-8 weeks to get it back? I get that it could take 3-5 business days, but a month and a half? That’s just too much. My suggestion? Stay away from these shady folks unless you want to lose your cash.
ticklishfrog615
June 14, 2023
"Disappointing Refund Experience"
My husband and I booked our tickets through this flight search service a couple of weeks back, but our reservations were never confirmed. They said we didn’t select the right flight and sent us a written promise for a refund. Yet, here we are, 2 and a half months later, and we’re still waiting on our $1500. We worked hard for that cash, and honestly, this company feels like a total scam. I’m really upset and fed up. This whole ordeal has made me hesitant to book anything online again. I sincerely hope they’ll give me my money back, and I’m not giving up on this. I just wish someone could help me sort this out.
bluelion711
June 06, 2023
"Flight Booking Trouble with Myflightsearch"
We booked our flights and got charged on our credit card two months ahead of the trip. But, just the night before we were set to fly, Spirit Airlines hit us with an email saying they hadn’t gotten the payment for our tickets from Myflightsearch, which led to our reservation being canceled. So, we had to fork out another $400 to rebook directly with Spirit. A rep from Myflightsearch promised us a refund within 60 days, but that time has come and gone with no sign of our money. We’ve tried reaching out to them, but it’s been a dead end. Are there really no agencies out there to keep them in check? How come they can keep selling airline tickets like this? Is there a class action lawsuit happening against them right now?
Yvonne.Lowe
June 03, 2023
"This product feels like a total scam, if not a blatant con."
They claimed there were 8 seats up for grabs on the flight I booked. But when I reached out for ticket details after my card was charged, they told me there were actually no seats left. They insisted that to hold my reservation, I’d need to cough up nearly the same amount again as what I had already paid. It's been 4 months now, and after countless calls, I still haven't seen a refund. Plus, even though my round trip was within Canada, the cost ended up being in US dollars.
WilliamNelson
June 03, 2023
"This product is a complete ripoff, if not an outright fraud."
They had advertised that there were 8 seats available on the flight I booked. However, when I called to inquire about ticket information after my credit card had been charged, they informed me that there were actually no seats available. They insisted that in order to keep my reservation, I would have to pay nearly the same amount again as what I had already paid. It has been 4 months and despite numerous phone calls, I have yet to receive a refund. Additionally, despite my round trip flights being within Canada, the price ended up being in US dollars.
whiterabbit337
May 26, 2023
"Can I get my money back for a cancelled flight?"
I booked a flight two months back, but sadly had to call it off on the same day. I got a message saying my booking was cancelled with no cancellation fee. Still, I haven't seen the refund for the amount I paid. Even after contacting customer service and firing off several emails, not a single rep has gotten back to me yet.
whiteleopard352
May 23, 2023
"Beware of myflightsearch.com - It's a Total Scam!"
Let me keep it short and sweet. I bought a ticket for an American Airlines flight via myflightsearch.com and used my credit card for the payment. Not long after, I got an email saying the flight was cancelled. When I reached out for a refund, they first told me it would take two weeks, then switched it to a month, and finally said it could take as long as three months. Sadly, I never saw that refund. Feeling frustrated, I contacted my credit card company and flagged it as fraud. They’re looking into it now. Honestly, I think sites like myflightsearch.com are probably run by the same con artists. On a brighter note, we managed to rebook our flight directly with American Airlines without any hassle. I really suggest steering clear of this service, as it seems like a scam. If you find yourself in a similar situation, consider writing to these agencies to report it: the Better Business Bureau, Attorney General, FBI, Internet Crime Complaint Center, Federal Trade Commission, Consumer Complaints, and your credit card company if you used a credit card.

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MyFlightSearch Q&A

Hi, we have been waiting for our refund for months. What is happening? Did you scam the money?

LiamMartinez
March 25, 2022

“I'm experiencing the same issue with these parasites. Has anyone ever managed to get a refund after 3 months?”

AlanSpencer
March 09, 2022

“We're facing the exact same problem with this agency. They claim to offer refunds, but they never actually follow through. It's hands down the worst travel agency out there! I strongly advise against making any purchases from this company.”

Has anyone ever actually received a full refund from this company?

orangefrog437
April 12, 2023

“No, they haven't fulfilled their promise for two years, despite even collecting my direct deposit information. They are fraudulent!”

lazyladybug740
May 07, 2020

“No, I haven't, and they won't refund my money either.”

Felicia.Lewis
April 05, 2020

“We haven't received a single cent of the $1,376.54 USD that was stolen from our credit card. All we've gotten from them are empty promises! It's been 50 days since they took it, and all they keep saying is that it will take 10-15 days to process.”

blackcat776
March 04, 2020

“Alerts BBB Reports on the Situation Complaint Patterns In February 2019, BBB observed a series of complaints from consumers who claimed that Flight Search, Inc. refused to issue refunds for mistakes made by the company or failed to provide promised refunds. Consumers also reported that the business made changes to their reservations without notifying them, made errors regarding travel dates or destinations, and charged undisclosed fees. Additionally, consumers alleged that the business falsely claimed to be an airline or a travel site that it is not. BBB expressed these concerns to the business in February 2019. Although the business indicated that they would review the matter and respond, they have not yet provided BBB with any steps they plan to take to address the pattern of complaints. As of April 2019, BBB continues to receive similar complaints about the business. Revocation On December 5, 2019, BBB's Board of Directors revoked this company's accreditation due to their failure to resolve the underlying cause of the complaints on file with BBB. Reproduction of BBB Business Profiles for sales or promotional purposes is prohibited. BBB Business Profiles are provided solely to assist you in making your own informed decisions. BBB asks third parties who publish complaints, reviews, and/or responses on this website to confirm the accuracy of the information provided. However, BBB does not verify the accuracy of information provided by third parties and does not guarantee the accuracy of any information in Business Profiles. When evaluating complaint information, please consider the company's size and transaction volume, and understand that the nature of complaints and the company's responses to them are often more significant than the number of complaints. BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to engage in business with this company, please inform them that you contacted BBB for a BBB Business Profile. As a matter of policy, BBB does not endorse any products, services, or businesses.”

When will I receive my e-ticket?

ShawnFerguson
November 20, 2019

“I would suggest calling right away after making the booking and then following up every day afterwards. It seems that simply receiving a confirmation number and having your credit card charged does not guarantee your ticket, as was the case for me.”

Why didn't they ever advertise that I would be charged in American currency?

LeslieBailey
October 31, 2021

“At first, I didn't realize that it was in USD currency, but after making the booking, USD started to appear.”

beautifulbear678
July 24, 2019

“I noticed clearly on the website that the prices shown are in USD.”

SaraPayne
July 14, 2019

“I was also deceived, and it wasn't until a few minutes after making the booking that I realized what had happened. I immediately contacted the company, but they informed me that once the ticket is booked, there's nothing they can do. It's truly disappointing. They will face the repercussions of their unethical business practices in due time. Unfortunately, individuals like myself will bear the consequences of choosing to use their services.”

CharleneRhodes
June 12, 2019

“I'm a Canadian and I noticed the US dollar on my account only after the transaction was finished. You're correct, MyFlightSearch employs various tactics to grab your attention. While these tactics may be legal, they are distasteful, unethical, and un-American. It's important for buyers to be cautious. This website seems to be moving towards TravelAvion, with the same individuals and similar values, or rather, lack thereof.”

Are you quoting prices in Canadian or American funds?

orangekoala685
October 05, 2020

“They quoted me in Canadian prices.”

blueduck106
October 06, 2019

“USD, huh? I stumbled upon these individuals through a link on the WestJet site whom I genuinely admire and hold in high regard. I sincerely hope there isn't any sort of familial association between the two! Those tricksters...”

orangemouse574
June 12, 2019

“The quotes provided by MyFlightSearch for travel are in US dollars. That is not an issue. However, the real problem lies with their non-existent customer support.”

silverpeacock565
April 24, 2019

“I am an American. In my situation, the initial flight of my three-plane journey was with WestJet, so it showed up on my credit card statement as a payment to WestJet FSI. However, they ended up canceling my ticket without notifying me for quite some time, and then they claimed they would refund me, which I find amusing. I have been spending several days on the phone with them, but they are rushing me off and not providing satisfactory assistance.”

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